Help
Frequently asked questions
Delivery, the watch itself and payment. If your question is not answered here, we are happy to help directly.
Delivery
Standard delivery takes 5 to 7 business days. This is an estimate and can vary with distance, local holidays and other external factors. If you have a question about the status of your order, contact us; if you already have a tracking number, you can check its progress with the carrier.
Every order is shipped from our warehouse in Cyprus.
Within 1 to 2 business days of placing your order, once it has been dispatched, you will receive an email containing your package's tracking information.
Yes. AV provides free standard shipping with every timepiece.
The watch
Every AV watch uses a Japanese Miyota movement, one of the best-known movements in the industry. The Miyota Caliber 6P00 manual is available on our downloads page.
Yes. AV watches carry a warranty that covers manufacturer's defects for two years from the original purchase date.
Payment
Credit cards (Visa, Mastercard and American Express) and PayPal.